Text

  1. Sometimes, when mail arrives at the post office it is impossible to deliver
  2. it. Perhaps, there is an inadequate or illegible address and no return
  3. address. The post office cannot just throw this mail away, so this becomes
  4. “dead mail”. This “dead mail” is sent to one of the U.S. Postal Service‟s dead
  5. mail offices in Atlanta, New York, Philadelphia, St. Paul, or San Francisco.
  6. Seventy five million pieces of mail can end up in the dead mail office in one
  7. year.
  8. The staff of the dead mail offices have a variety of ways to deal with all
  9. of these pieces of dead mail. First of all, they look for clues that can help
  10. them deliver the mail: they open packages in the hope that something inside
  11. will show where the package came from or is going to. Dead mail will also be
  12. listed on a computer so that people can call in and check to see if a missing
  13. item is there.
  14. However, all of this mail cannot simply be stored forever; there is just
  15. too much of it. When a lot of dead mail has piled up, the dead mail offices
  16. hold public auctions. Every three months, the public is invited in and bins
  17. containing items found in dead mail packages are sold to the highest bidder.
  18. The best title for this passage is
    a) The U.S. Postal Service
    b) Staff responsibilities at the U.S. Postal Service
    c) Why mail is undeliverable
    d) Dead mail offices
  19. The word staff in line 8 is closest in meaning to
    a) rules
    b) machines
    c) workers
    d) pieces of furniture
  20. Which of the following is NOT mentioned as a way that post office staff members
    deal with dead mail?
    a) They search for clues.
    b) They throw the dead mail away.
    c) They open dead mail.
    d) They list dead mail on a computer.
    Section 1
    13
  21. The word auctions in line 16 is closest in meaning to
    a) sales
    b) deliveries
    c) meetings
    d) demonstrations
  22. Where in the text does the author explain why the post office cannot store dead mail
    forever?
    a) Lines 2-3
    b) Lines 4-5
    c) Lines 7-8
    d) Lines 14-16